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ASSISTANCE

The carousel masters at your disposal for any doubt

Quality

The craftsmanship and engineering specialization combine with the search for the best material for the creation of Made in Italy attractions, which tell the story of the quality of excellence produced by the carousel masters.

Speed

Punctuality in delivery and efficient production guarantee the customer compliance with deadlines: Berica Trains organizes its processes to always achieve the required objective and  shared from the beginning.

Reliability

The after-sales assistance that resolves doubts and problems arising with use  attraction, in addition to the warehouse always stocked with spare parts for all models, make Berica Trains an ideal partner for fun.

The carousel masters at your disposal

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Help always at hand. For  elucidations, explanations or solutions of problems, the technicians of  Berica Trains are always available, even after sales. With the purchase, in fact, no door closes: the Noventa Vicentina company always guarantees  assistance for every detail and need. The carousel masters can also go out to inspect the site, where necessary: the  distance  not a problem, for the emergency Berica Trains also flies to the other side of the world.  

An assistance that also includes refueling: the Berica Trains warehouse welcomes all the spare parts of the models created over time.  Even for discontinued rides, the company keeps the components  necessary to safeguard the use of their creations.

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Richiesta assistenza

The quality

The high quality of the material,  given by the continuous research of Berica Trains, e  technical specialization  of craftsmen and engineers bring the trains to high quality levels. A quality that is certified by the homologation, which includes: the equipment checked every year; the subdivision of spaces according to certain rules; registration of documents with procedures; quality control and order management. Berica Trains is the Made in Italy of excellence. 

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  • The search for the best material

  • The technical specialization of craftsmen and engineers

  • The approval that certifies the quality

Reliability

The guarantee of the products, the punctuality of delivery, the efficient production and the availability of the technicians have always given an edge to Berica Trains. In the relationship with the customer, the Noventa Vicentina company has distinguished itself  over the years for its ability to satisfy needs completely, with assistance that never ends. The warehouse stocked with the spare parts of all models, even those already out of production, provide security  further to customers.

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  • Efficient production, on-time delivery and product guarantee

  • The pursuit of complete satisfaction

  • The warehouse that houses all spare parts, even for old models

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